would you please anwer your phone we have a huge order
The staff is too young, and innexperienced. Workers are too nervous, and would benefit from an older, adult supervisor with a calm temper. One of the managers in there runs things with a whip, and often yells and shouts demeaning remarks to the staff. They are obviously terrorized and uncomfortable with the work atmosphere. Weekend nights at the drive-thrue are a pain. Service is often slow, and orders have to be checked thouroughly. I've had many orders missing food items, and even more lacking straws.
I now avoid McDonalds in Chateauguay. I'll go to Wendy's instead, or drive to Ville St-Cathaerine if I get a really strong "big mac" crave.